Privacy Policy & Terms
# Pharmix Privacy Policy
**Last Updated: August 22, 2026**
At **Pharmix**, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Pharmix may collect, use, store, and protect information when you use our website, application, or services.
### 1. Information We Collect
Depending on how you use Pharmix, we may collect information such as:
* Name
* Phone number
* Email address
* Delivery and billing address
* Order and transaction details
* Prescription information, when required for certain medicines
* Information you provide when contacting customer support
* Device and technical information related to the use of our website or application
### 2. How We Use Your Information
We may use your information to:
* Process and deliver your orders
* Verify prescriptions where required
* Process payments and refunds
* Contact you regarding your orders
* Provide customer support
* Improve our products, website, application, and services
* Prevent fraud, misuse, and unauthorized activities
* Comply with applicable laws and regulations
### 3. Prescription & Health-Related Information
For medicines that require a prescription, Pharmix may collect and process prescription information for the purpose of verifying and fulfilling the order.
We treat such information carefully and use it only for legitimate business, service, safety, and legal purposes.
### 4. Sharing of Information
Pharmix does not sell your personal information for monetary gain.
We may share necessary information with trusted service providers, such as delivery partners, payment processors, technology providers, or other service providers, when required to provide our services or complete your order.
We may also disclose information when required by applicable law, legal processes, or authorized government authorities.
### 5. Payment Information
Payments may be processed through third-party payment providers. Pharmix may not directly store complete payment card or banking credentials unless specifically stated by the applicable payment system.
### 6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online service can guarantee absolute security.
### 7. Cookies & Similar Technologies
Our website or application may use cookies or similar technologies to improve functionality, understand usage, maintain sessions, and provide a better user experience.
### 8. Data Retention
We retain information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal or regulatory requirements.
### 9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
To make a privacy-related request, please contact Pharmix through the official contact details provided on our website or application.
### 10. Children's Privacy
Pharmix services are not intended to be used independently by children where applicable law requires parental or guardian involvement. We do not knowingly collect personal information from children in violation of applicable laws.
### 11. Third-Party Services
Our website or application may contain links to or use services provided by third parties. Pharmix is not responsible for the privacy practices or policies of independent third-party services.
### 12. Changes to This Privacy Policy
Pharmix may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws. Any updated policy will be published through our website or application.
### 13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact the **Pharmix support team** through the contact information provided on our official website or application.
**Pharmix**
**Founder: Atiqur Rahman**
**Trusted Medicine Supplier**
**Last Updated: August 22, 2026**
At **Pharmix**, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Pharmix may collect, use, store, and protect information when you use our website, application, or services.
### 1. Information We Collect
Depending on how you use Pharmix, we may collect information such as:
* Name
* Phone number
* Email address
* Delivery and billing address
* Order and transaction details
* Prescription information, when required for certain medicines
* Information you provide when contacting customer support
* Device and technical information related to the use of our website or application
### 2. How We Use Your Information
We may use your information to:
* Process and deliver your orders
* Verify prescriptions where required
* Process payments and refunds
* Contact you regarding your orders
* Provide customer support
* Improve our products, website, application, and services
* Prevent fraud, misuse, and unauthorized activities
* Comply with applicable laws and regulations
### 3. Prescription & Health-Related Information
For medicines that require a prescription, Pharmix may collect and process prescription information for the purpose of verifying and fulfilling the order.
We treat such information carefully and use it only for legitimate business, service, safety, and legal purposes.
### 4. Sharing of Information
Pharmix does not sell your personal information for monetary gain.
We may share necessary information with trusted service providers, such as delivery partners, payment processors, technology providers, or other service providers, when required to provide our services or complete your order.
We may also disclose information when required by applicable law, legal processes, or authorized government authorities.
### 5. Payment Information
Payments may be processed through third-party payment providers. Pharmix may not directly store complete payment card or banking credentials unless specifically stated by the applicable payment system.
### 6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online service can guarantee absolute security.
### 7. Cookies & Similar Technologies
Our website or application may use cookies or similar technologies to improve functionality, understand usage, maintain sessions, and provide a better user experience.
### 8. Data Retention
We retain information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal or regulatory requirements.
### 9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
To make a privacy-related request, please contact Pharmix through the official contact details provided on our website or application.
### 10. Children's Privacy
Pharmix services are not intended to be used independently by children where applicable law requires parental or guardian involvement. We do not knowingly collect personal information from children in violation of applicable laws.
### 11. Third-Party Services
Our website or application may contain links to or use services provided by third parties. Pharmix is not responsible for the privacy practices or policies of independent third-party services.
### 12. Changes to This Privacy Policy
Pharmix may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws. Any updated policy will be published through our website or application.
### 13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact the **Pharmix support team** through the contact information provided on our official website or application.
**Pharmix**
**Founder: Atiqur Rahman**
**Trusted Medicine Supplier**